E-transfers in Emergencies: Implementation Support Guidelines

Electronic transfers, or e-transfers, are a form of value transfer that relies on digital payment systems. The great many benefits they can realise for aid recipients and aid agencies alike in terms of increased security, convenience, privacy, speed, reduced operational/transaction costs and logistics, etc. have been widely documented. Equally, many aid agencies have experienced challenges in implementing e-transfers, including in relation to mobile network coverage and reliability, the presence of e-transfer agents,liquidity constraints and low education levels among beneficiaries. Learning from and responding to these challenges is essential.